On-site tech support right across the Peel Region.

From the coast at Rockingham to the farmland around Pinjarra, Digital Den provides hands-on tech support to homes and businesses throughout the Peel Region. One local team, covering the whole area.

Peel Region business owner receiving tech support from Digital Den

One team for the entire

Whether you're coastal, suburban, or rural — we've got you covered with the same high-quality service everywhere.

Region-Wide Coverage

Mandurah, Rockingham, Baldivis, Pinjarra, and everywhere in between. We travel across the Peel Region so you get local-quality service no matter where you are.

Versatile Problem Solving

From fibre-connected offices in Mandurah to satellite internet on a Pinjarra farm, we adapt to every environment. There's no cookie-cutter approach here — just practical fixes that work.

Every Type of Customer

Retirees, young families, sole traders, farming operations, retail shops, medical clinics — we work with the full cross-section of people who call the Peel Region home.

Efficient Scheduling Across the Region

We plan our days to cover the Peel Region efficiently. That means shorter wait times for you and no inflated travel charges, even if you're in a more remote pocket.

Friendly, Plain-English Support

Tech should make your life easier, not more confusing. We explain everything in simple terms and make sure you're comfortable with the outcome before we leave.

One Fair Price, Region-Wide

Whether we're visiting a home in Baldivis or a farm outside Pinjarra, the rate is the same. Upfront quotes, no travel surcharges, no bill shock.

Getting tech support anywhere in the Peel Region

Step One

Tell us where and what

Call or send a message with a quick description of the issue and your location. We cover Mandurah, Rockingham, Baldivis, Pinjarra, and the broader Peel Region.

Step Two

We come to your area

We'll schedule your visit based on our route through the region. Most people are seen same-day or next business day. We give you a real time, not a vague window.

Step Three

Problem solved, clearly explained

We fix the issue on-site, explain what we did, and make sure you're sorted. If anything comes up later, follow-up support by phone or remote session is part of the package.

Comprehensive support across

No matter where you are in the Peel Region, every on-site visit includes a thorough, no-shortcuts service.

  • Full problem diagnosis
  • On-site repair and resolution
  • Software, driver, and security updates
  • Hardware inspection and troubleshooting
  • Wi-Fi and network performance testing
  • Data backup recommendations
  • Clear summary of the work completed
  • Follow-up support by phone or remote
Peel Region customer on a follow-up support call with Digital Den

Tech support for the whole Peel Region

The Peel Region is one of the most diverse parts of Western Australia. Within an hour's drive you go from Rockingham's bustling coastal suburbs to Mandurah's canal-lined waterways, through Baldivis's brand-new housing estates, and out to Pinjarra's heritage streetscape along the Murray River. Each of these communities has its own character, its own industries, and its own tech needs.

Digital Den serves all of them. We provide on-site tech support to homes and businesses across the region — adapting to each area's unique challenges. A tourism operator on the Mandurah foreshore has different needs to a construction company in Baldivis or a cattle property outside Pinjarra. We tailor our approach every time, because one-size-fits-all doesn't work in a region this varied.

What stays consistent is the quality. Wherever you are in the Peel Region, you get the same friendly, competent, plain-speaking service. No jargon, no runaround, no inflated prices. Just good tech support from a local team that genuinely cares about getting it right.

Questions from people across the Peel Region

What areas do you actually cover in the Peel Region?

We cover Mandurah and surrounds (Halls Head, Falcon, Dawesville, Erskine, Meadow Springs), Rockingham (Safety Bay, Warnbro, Shoalwater, Port Kennedy, Secret Harbour), Baldivis, Pinjarra, and the broader Murray district. If you are not sure, just ask — chances are we can get to you.

Is there an extra charge for visits outside Mandurah?

No. Our pricing is the same across the entire Peel Region. Whether we're heading to Rockingham, Baldivis, or Pinjarra, you pay the same fair rate.

Can you support businesses in different industries?

Absolutely. We work with tourism and hospitality businesses on the coast, agricultural operations inland, healthcare clinics, retail shops, construction offices, and everything in between. The Peel Region's diversity is something we embrace.

How do you manage same-day visits across such a big area?

We plan our schedule by area each day. If you call in the morning, we can usually fit you into the day's run. If not, we'll book you for the next available day in your area — typically the next business day.

Do you offer ongoing support or just one-off fixes?

Both. Many of our clients call us whenever they need help — no lock-in contracts, no retainers. But if you'd like regular check-ins or ongoing IT management, we can arrange that too.

What if my issue needs parts or equipment you don't have on hand?

We carry common cables, adapters, and tools. If a specific part is needed, we'll source it as quickly as possible and arrange a return visit. We won't charge you for a second call-out in that situation.

What our customers say

Real feedback from real people we've helped with their tech.

Digital Den saved us when our whole network went down. Lee jumped on a remote session and had us back up within the hour. Can't recommend enough.

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Sarah M. Small Business Owner

Lee set up our entire office — printers, email, cloud storage — and trained us on all of it. Absolute legend.

T
Tom P. Startup Founder

Professional, affordable, and genuinely friendly. These guys are the real deal for tech support.

L
Lisa W. Local Resident

Super patient, explained everything in plain English. Finally feel like I understand my own computer!

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David R. Home User