On-site tech support across Rockingham — sorted fast.

Whether you're running a practice near Rockingham City Centre or working from home in Secret Harbour, we bring expert tech support straight to your door. Real help, real fast, no runaround.

Rockingham business owner receiving on-site tech support from Digital Den

Tech support that understands

From defence families in Safety Bay to healthcare clinics near the city centre, we keep Rockingham connected.

Covering All of Rockingham

Safety Bay, Warnbro, Shoalwater, Port Kennedy, Secret Harbour — we service the lot. You won't be hit with extra charges for being on the outskirts.

Practical, Hands-On Fixes

Network issues at the clinic? Printer refusing to cooperate at the shop? We roll up our sleeves and get it working — properly, not just temporarily.

Homes and Businesses Welcome

We help families set up new devices, and we help businesses keep their operations humming. Whether it's a home in Warnbro or an office in the city centre, we're there.

Fast Turnaround Times

Rockingham's a busy place and you can't afford to wait around. Most visits are booked same-day or next business day so you're back up and running quickly.

No Jargon, Ever

We explain things in plain language you can actually follow. No acronyms, no condescending tech-speak — just straight answers and practical advice.

Upfront Pricing

We quote before we start and stick to it. You'll never get a bill that's double what you expected. Fair rates for quality work — that's the deal.

Three steps to getting tech help in Rockingham

Step One

Get in touch

Call us or send a message through the website. Let us know what the problem is — even a rough description helps. We service Rockingham, Safety Bay, Warnbro, Shoalwater, Port Kennedy, and Secret Harbour.

Step Two

We head your way

We'll lock in a time that works for you. Our technician will arrive on time, ready to work. No vague four-hour windows — we give you a real time.

Step Three

Fixed and explained

We solve the problem, walk you through what we did, and make sure everything's solid before we pack up. And if something plays up later, we're just a call away.

Everything you need in

We aim to resolve your issue in a single visit. Here's what you can expect every time we come to your place in Rockingham.

  • Thorough diagnosis of the issue
  • On-site repair and troubleshooting
  • Software and security updates
  • Hardware checks and testing
  • Network and Wi-Fi optimisation
  • Backup and data safety review
  • Clear written summary of the work
  • Phone or remote follow-up support
Rockingham resident getting tech support advice over the phone

Tech support that knows Rockingham

Rockingham has grown into one of Perth's most vibrant coastal communities, and with that growth comes a real demand for reliable tech support. Between the defence families connected to HMAS Stirling, the healthcare clinics dotted through the city centre, and the retail and trade businesses that keep the local economy ticking, there's a lot riding on technology working properly.

We provide on-site tech support right across Rockingham — from the busy streets around the city centre to the quieter pockets of Shoalwater and Port Kennedy. We know that a GP clinic that's lost access to patient records can't wait until next week, and a family in Warnbro with a broken laptop before school starts needs help now, not later. That urgency drives everything we do.

Digital Den is close enough to Rockingham that we can be at your door quickly, without the big-city price tag. We're a small, local operation that prides itself on doing good work and treating people well. If your tech needs sorting, we'd love to hear from you.

Questions we get from Rockingham residents

Do you come out to Safety Bay, Warnbro, and Secret Harbour?

Yes — we cover all of Rockingham and surrounding suburbs including Safety Bay, Warnbro, Shoalwater, Port Kennedy, and Secret Harbour. No extra travel fees within these areas.

I work from home near HMAS Stirling — can you help with my setup?

Absolutely. We help plenty of people who work from home in the Rockingham area. Whether it's setting up a VPN, sorting out dual monitors, or fixing Wi-Fi dead spots, we've got you covered.

How much does an on-site visit in Rockingham cost?

We charge a flat rate for the first hour, then a fair per-half-hour rate after that. You'll get a clear quote before any work begins — we don't believe in surprise bills.

Can you support healthcare and medical practices?

Yes. We work with a range of healthcare providers in the Rockingham area. We understand the importance of uptime, data security, and patient confidentiality in medical environments.

What if the problem turns out to be simple?

Then you'll pay less. If we can sort it quickly, you only pay for the time we spend. And if we can fix it remotely instead of visiting, we'll let you know — it'll save you money.

Do you sell hardware or just fix things?

Our core service is support and repair. If you need new hardware, we can advise on what to buy and help you set it up. We don't push products — we just want your tech to work.

What our customers say

Real feedback from real people we've helped with their tech.

Lee set up our entire office — printers, email, cloud storage — and trained us on all of it. Absolute legend.

T
Tom P. Startup Founder

Professional, affordable, and genuinely friendly. These guys are the real deal for tech support.

L
Lisa W. Local Resident

Digital Den saved us when our whole network went down. Lee jumped on a remote session and had us back up within the hour. Can't recommend enough.

S
Sarah M. Small Business Owner

Super patient, explained everything in plain English. Finally feel like I understand my own computer!

D
David R. Home User